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Empowering people to overcome drugs, alcohol, and mental health issues

  • Access: Referral needed
  • Location: 70-80 Oak Street, Norwich

We empower young people and adults to overcome drugs, alcohol, and mental health issues so they can live their lives more fully. We also offer specialist services for both family members impacted by others’ substance misuse and for veterans.

We support young people and adults who:

- have problems with drugs or alcohol
- struggle with poor mental health
- face barriers to education, employment and training

We also have specialist services:

- run by veterans for veterans affected by drug and alcohol issues and living with PTSD
- for family members isolated and impacted by others' drug and alcohol issues.

Our services:

1) Next Steps - Adults

A welcoming and vibrant place for people in recovery from substance misuse, building community, support and skills. Next Steps, located in Norwich, is Norfolk's first community recovery hub, providing a range of support for adults in recovery from addiction, including:

- A structured Recovery Support Programme
- Skills and employability training
- Therapeutic group-based recovery sessions
- One-to-one support

2) YouCan - Young People

Norfolk-wide support for young people who are affected by a family members drug/alcohol use.

3) Unity - Young People

Norfolk-wide support for young people who are worried that their own drug/alcohol use is having an impact on them or others.

4) On Track - Young People

A free service that supports 13-24 year olds to move closer to or get into education, training, employment or volunteering.

5) Outside the Wire - Adults

Outside the Wire is a bespoke drug and alcohol service, offering confidential advice supporting ex HM Forces personnel in Norfolk and Suffolk.

​Our highly-trained and experienced workers, who are themselves ex-Forces, have a good understanding of the needs and issues faced by veterans. We offer innovative, free comprehensive support which includes confidential meetings at the location of your choice. We understand the difficulties and struggles transitioning from military to civilian life and the complexities associated with this. The team know that there can be a resistance to admitting to the extent of any personal issues, especially those relating to mental health; alcohol and drug use; which has stemmed from family related issues, loneliness or bereavement

6) Project ADDER - Adults

Project ADDER is a partnership providing support for adults impacted by substance use and the criminal justice system across Norfolk.

​Support takes place in three main settings:

​In the community - providing one-to-one support across the county, co-located with services including Probation and mental health settings.

​In prisons - a combination of one-to-one tailored support, with a focus on recovery, including self-management, community integration, and an introduction to the wider recovery community.

​At Next Steps - access to our specialist community recovery hub, located in central Norwich, including one-to-one support and access to our structured recovery programme.